TERMS OF SALE: All orders require a 50% deposit. All custom orders require a signed purchase order, a 50% non-refundable deposit, and signed drawings in order to begin production. The balance is due prior to shipping. Custom orders are not subject to cancellation and are non-returnable.
FREIGHT: Freight charges are F.O.B. factory (Easton, MA). No freight allowance. On Freight collect orders; the option of carrier is at the discretion of AYRE Architectural Lighting unless specified.
MERCHANDISE RETURNS: Custom product is non-returnable. Returns for credit must be returned within 30 days of receipt in their original factory packaging and in re-sellable condition. No merchandise may be returned without prior authorization. Merchandise must be packed properly and shipped prepaid and insured via UPS or by another authorized AYRE Architectural Lighting shipping agent at the customer's expense. All merchandise to be returned must be properly identified to prevent loss in shipment. A restocking charge of 25% will be made on all authorized returns for credit.
WARRANTY: AYRE Architectural Lighting warrants that its products are free from imperfections in materials and workmanship for a period of one year, from the date of purchase. AYRE Architectural Lighting's obligation is limited to repair or replacement only after written approval has been granted. This warranty shall not apply to products that have been changed or repaired without AYRE Architectural Lighting's knowledge or approval. AYRE Architectural Lighting is not liable for costs incurred in the installation of warranted products. This warranty is in lieu of all other express or implied warranties, including but not limited to any implied warranty of product merchantability. AYRE Architectural Lighting is not responsible for costs associated with removal or reinstallation of the product
LAMPING: Not included unless specified.
CLAIMS: All fixtures are shipped free of defects. All packages should be inspected upon reciept. If there are any claims of loss or damage associated with your shipment, please notify AYRE Architectural Lighting immediately. Please retain all packaging materials and damaged merchandise for inspection by the freight company.
DISCONTINUED PRODUCT: AYRE Architectural Lighting, reserves the right to discontinue product. AYRE will attempt to give adequate notice. At its discretion, AYRE Architectural Lighting may be able to produce discontinued product upon written request. Please consult the customer service department for product availability, pricing and delivery information.
ADA: All fixtures that are designated as ADA in specification pages meet the requirements of the American Disabilities Act section 4.4.1. The American with Disabilities Act states that objects projecting from the wall between 27" and 80" above the floor shall protrude a maximum of 4" into corridors, halls and passageways.
Design specifications on standard catalog items are subject to change without notice.